To troubleshoot it, you should restart the app or reinstall the app first in one device and if the issue persists, do it for the other one as well.ĭoing so will remove any technical error in the app that might be causing this issue in the first place. Sometimes there’s a minor bug in the Smart Watch app that hinders the connection between devices. Now, connect the devices again to confirm if you still face the Samsung Smart Switch unable to connect to device issue. Now, hit on Media device(MTP) as the USB connection option.Go to Settings > Storage > Menu icon (at the top right corner) > USB PC connection.So, if you are trying to establish a connection using USB, make sure the USB settings on your Samsung device are set accordingly: Solution 4: Check If You Set USB for File TransferĪs you might already know that the Samsung Smart Switch allows you to connect devices through both USB connection and wirelessly. If you rejected it first, then disconnect the devices and connect again and when the pop-up tab appears, hit on Allow. If you have accidently rejected the request or haven’t seen it, then the app might cause Smart Switch unsupported USB connection error.įor this reason, hit on Allow on the confirmation pop-up tab to give permission to the app to access your data. Smart Watch app sends a confirmation request to ask for accessing data on the devices. Solution 3: Tap 'Allow' to Access Your Data Hopefully it’ll fix the issue but if still Samsung Smart Switch unable to connect to device, proceed to the next solution. The easiest way to confirm it is that you should change the USB cable and also try to put the cable into another port to have a workable connection. So, you need to make sure that both USB and port is working well. It might be possible that the USB cable and/or port you’re using to connect devices may be malfunctioning or broken. Solution 2: Check or Change the USB Connections and Cables Now, make sure: Samsung Smart Switch app is opened in both devices.And if transferring from iPhone, it should have iOS 4.2.1 or later.Samsung devices should be running on Android 4.3 or later.On Mac, you should have MACOS 10.6 or later.If using Windows PC, you should have Windows XP or later.Solution 1: Make Sure Devices Meet the Requirementsįirst thing first, assure that the devices you want to connect through Smart Switch meet the minimum system requirements. ![]() Part 1: 5 Solutions to Fix Samsung Smart Switch Unable to Connect to DeviceĬoming to the solutions, below is a step-by-step guide of 5 proven techniques of solving unsupported usb connection Smart Switch issue. As exciting as it sounds, it’s not free from errors and lately, many users have complained that Samsung Smart Switch keeps disconnecting while trying to establish connection between devices.īefore you get upset, let me give you the good news that you’ll be able to fix this issue using easy methods after reading this article. Samsung Smart Switch is among the most stellar features of Samsung that allows users to transfer data from an old iPhone/Android device to a new Samsung phone quickly and with great ease. Can't Answer Incoming Calls on Samsung S10.Samsung S8 Slow Charging with Original Charger.Fix Odin Complete Write Operation Failed.How to Fix Odin Stuck on Setup Connection.
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